Q: I am visiting an event this week, and wondered if you have a cloakroom where I can leave my coat during my visit?
A: Olympia London does have cloakrooms available during the shows that costs £1 per item, £2 for larger bags and suitcases and can normally be found in the main entrance to the show.
Q: Do you have onsite parking available?
A: Yes, we recommend you pre-book your parking space before you visit Olympia London as spaces are limited. You can pre-book parking through our website here.
Q: How much does it cost to park at the venue?
A: The cost of parking varies depending on how long you are staying for. It is more cost effective to pre-book your parking if you are planning to stay a full day. Click here for more information and our parking tariffs.
Q: Can I park a van or lorry in the carpark?
A: Yes, we do have spaces for lorries and vans though they are limited and it is recommended to pre-book your slot to guarantee your space.
Q: Is the venue wheelchair friendly?
A: Yes, Olympia London is accessible by wheelchair. Wheelchairs can be hired from the venue if needed. For more information on access visit here.
Q: I’d like to enquire about holding an event at Olympia London?
A: You can make an enquiry through our website here - If we can help, our team will respond to you as quickly as possible.
Q: Are you allowed to bring dogs into the exhibition area?
A: Only guide dogs are allowed in our venues and other pets won’t be allowed access.
Q: What is the best way of getting to the venue?
A: We have a dedicated train station next to the venue – Kensington (Olympia) and we are walking distance from West Kensington and Barons Court underground stations. To plan your journey visit here.
Q: Do you have ATM’s?
A: Yes we have several ATMS in the entrances to the venue. There is also an ATM opposite Kensington (Olympia) train station.
Q: Where can I claim my lost property?
A: Please contact the main switchboard who will be able to help T: (0)20 7598 5511 (09:00-17:00 Monday - Friday)
Q: Is there WIFI?
A: Yes there is Free Visitor WiFi onsite.
Q: How do I buy tickets or register for an event?
A: This depends on the event, so please check the specific event in the What’s On section of our website – this will give you further ticket information specific to individual events.
Q: Is there food and drink available at Olympia London?
A: Yes, there are plenty of options available inside the venue and in the surrounding area. Check out our Food and Drink guide for more information here.
Q: When is the office open?
A: Office operating hours are 09:00-17:30 Monday - Friday.
Can't find the information you need? Contact us via this form...