Access to Olympia London

We aim to make your visit to the venues at Olympia London as welcoming and enjoyable as possible.

Access to Olympia London

Access facilities at Olympia London

Find out information about accessing Olympia London below. You can also watch this short video.


Accessible Parking

Please note that Olympia's parking tariff is applicable to all visitors and unfortunately no discounts are available, other than the daily pre-booked rate.

There are eight wide bays on the lower ground floor of the multi-storey car park at Olympia. There is a ramp to ground level.

All other floors of the car park are accessed by lift.

If you are staying more than ten hours it is cheaper to book for a whole day in advance; this will also guarantee you a space in the car park. Please note that the wide bays are allocated on a first come first, served basis. Click on 'parking' to make a booking.

Most major credit cards are accepted.

Olympia's policy is to accommodate Blue Badge Holders if practically possible.


Venue Access

Olympia Grand is on Olympia Way just two minutes from the station and car parks. Olympia National (4 minutes) and Olympia Central (5 minutes) entrances are on Hammersmith Road. Olympia National has a ramp from street level to the exhibition floor. Olympia Central has a wheelchair lift in the foyer and passenger lifts to levels One and Two. Olympia London Conference Centre has its own entrance on Hammersmith Road and is accessed via a ramp in the foyer and lifts to Level Three.

For any special access requirements or requests please contact us on 020 7385 1200.


Venue Floor Plans

You can download floor plans of each venue at Olympia London using the links on the right.


Manual Wheelchair Loan

Wheelchairs are available on loan for use at Olympia London's venues, on receipt of a refundable security deposit. We recommend that wheelchairs are booked in advance by calling 020 7598 2411. Your wheelchair can then be made ready for you on arrival at the venue.   


Hearing Assistance

Olympia's reception and our car park's pay station have hearing hoops. Our switchboard operates the 'Typetalk' system. For specific information about facilities available at events, please contact the event organiser.


Assistance Animals

Assistance animals are welcome. Please contact the venue directly should you have concerns or special requirements. See Further Assistance.


Toilets and Cloakrooms

See the venue floor plans for the location of cloakrooms and accessible toilets. All separate, accessible toilet facilities are unisex. There are also modified cubicles within the gents and ladies toilets.


First Aid/Medical Assistance

Special medical requirements or concerns should be notified to the venue prior to arrival. Qualified staff and facilities are available for all events. See Further Assistance.


Taxi Booking

Accessible taxis can be booked through Computer Cab (020 7432 1432).


Restaurants and Bars

All facilities provide services at ground level. Please ask a member of staff for assistance. Large print menus are available on request. Any special requirements should be directed to the venue prior to arrival.


Further Assistance

Should you require any information prior to your arrival, please contact the Switchboard on 020 7385 1200. Should you experience any problems while at our venues, please contact any member of staff and ask for the venue's duty manager who will be pleased to help.  


If you have any queries during your visit, please do not hesitate to contact a member of staff who will be happy to provide assistance.