eForce Account Manager
Olympia London is a world-famous event venue and we’re going through exciting changes. We’re looking for a skilled and experienced account manager to join our team in London, this is a great opportunity to work right at the heart of our business supporting customers within our eForce team.
What you will be doing:
eForce’s main business is to provide connectivity services to the exhibitors, visitors and event owners at Olympia London.
You will account manage a portfolio of accounts to provide excellent customer care, increase loyalty and grow revenue. Maintaining and expanding relationships with organisers this role supports in achieving sales quotas with organisers and exhibitors.
You will work closely with stakeholders, event organisers, colleagues and service partners at all levels internally and externally.
This role presents an opportunity to work at the heart of our business in an ever-changing environment whilst the venue undergoes its transformation. Truly no two days are the same!
Who we’re looking for:
We are looking for a self-motivated team player with previous customer service and/or sales experience, together with excellent communication, organisation and IT skills. An understanding of the technology involved would be preferable but is not essential, however an interest in technology would be expected and knowledge of the events industry and/or CRM systems would also be beneficial..
The successful candidate must be willing to work flexibly to fit in with the events calendar at Olympia London. Due to the nature of the role the majority of working time will be on-site at the venue, with some opportunities for ad hoc remote working dependant on the show schedule.
What are the benefits?
- Competitive salary
- Discretionary company bonus (subject to company performance and Executive decision)
- 28 days holiday
- Contributory pension
- Private medical and dental plans*
- Life insurance*
- Staff support services
*After 3 month probation
For a full job description or to apply (attaching a full CV please) email firstname.lastname@example.org quoting ‘Account Manager’ in the subject line.
About Olympia London
Olympia London is more than an exhibition venue and conference centre. It’s an inspiration. Against a backdrop of grand Victorian architecture, the three connected spaces inspire engagement and enjoyment, chart cultural trends and showcase the latest technological innovations. Olympia London is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Olympia London is part of ASM Global which is the world’s leading venue management company and producer of live event experiences.
Olympia London is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia London will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at https://olympia.co.uk/ .
Olympia London’s corporate social responsibility programme is called The Grand Plan. It is interwoven into everything we do, from engaging with our communities to sharing expertise with industry peers. The Grand Plan supports our vision of the future and is our commitment to demonstrate and showcase leadership in the events industry, and to create a better business for everyone to enjoy for the long term.