Here’s some answers to regularly asked questions about visiting Olympia London.
Frequently asked questions
Please check the event page ahead of your visit to see the specific opening times. Some shows will have allotted entry times so please check your ticket for details. Please buy your ticket in advance to ensure you have an enjoyable visit.
We have a dedicated train station next to the venue, Kensington (Olympia), and we are walking distance from West Kensington and Barons Court underground stations. Take a few moments to plan your journey.
During events held at Olympia London, there will be a cloakroom to keep your items safe.
For many events we carry out bag searches with along with other safety procedures to keep you and our staff safe. We advise you not to bring a bag where possible to ensure your entry into the venue is as quick and easy as possible. Find out more about our 24hr security measures.
The venue has 24h security measures to keep everyone safe and these include checking for prohibited items. See the list of prohibited items.
It's very unusual for there to be a security incident. However, in case there is one, stay calm and follow the instructions of highly trained staff at the venue.
Please make sure you buy a ticket before you turn up to Olympia London as most shows don’t sell tickets or allow access to walk-up visitors. Please check the What’s on section of our website for the latest event information and how to buy tickets or register.
There are plenty of options available inside the venue and in the surrounding area. Check out our food and drink guide.
Office operating hours are 09:00-17:30 Monday - Friday.
There are a number of cashpoints (ATMs) near Olympia London. View map. Most payments at the venue can be made on card, depending on your event.